Meet the team


Alex Gelbak

Founder and CEO

Alex has spent over 15 years helping cities across Australia, New Zealand and the United States adopt a digital approach. He has shared digital government insights and strategies at conferences across the world and is passionate about reinventing how cities serve their communities. Alex supports the Onboarding team and advises cities embarking on a digital transformation journey.

Cynthia Francis

Chief Operating Officer

Cynthia manages global operations for OpenCities. She brings a combination of tech entrepreneurship skills from leading successful software companies and a deep passion for government tech from her time at Code for America. She supports the Growth, Onboarding and Customer Success teams to ensure a smooth process from contract negotiation, project implementation and handover, and ongoing support.

Leon Gelbak

Founder and CTO

With 20 years of working closely with GovTech leadership for local and state government, Leon understands the legal, technological, people and process considerations of a digital transformation. Leading the product R&D of OpenCities, Leon takes lead on integrating strategy and design as well as pursuing more advanced end-to-end integration of OpenCities technology with a line of business systems.